Most problems with streaming videos with your Amazon Prime membership are the result of poor internet connections to your streaming device or problems with Prime Video Apps. However, there are several reasons why the app may not work on your streaming devices. Ensure that these issues are resolved for the seamless streaming of movies and TV shows. To Fix Amazon Prime Video Not Working at first Close the app on your device or web browser while you watch on your computer. Go to Settings > App & Application Manager > Amazon Video > Delete Data > Tap to click Delete Data and then tap 'You need to sign in' to solve many problems with the app on Android and iOS.
Most of the problems associated with video streaming with your Amazon Prime membership are due to poor internet connectivity, problems with your streaming device, or issues. Prime Video app.
Close the Prime Video app on your device (or your web browser, if you are watching on your computer).
You may have to sign in again, but it can fix a lot of problems on the Android Prime Video app.
It appears that the development team responsible for the maintenance and updating of Amazon Prime Video app pushes ahead with upgrades to Roku devices to Fix Amazon Prime Video Not Working issues without making any changes to the app version. This means that the app is still available and works on some devices. Clear the Do Not Track setting in your web browser and try streaming the app to another device.
Either disable the setting, or try streaming with the Prime Video app on a different device.
This means that if the device has an Amazon Prime Video app available it should work.
It looks like Amazon quietly pushed an update to Roku devices, fixing the problem without making any changes to the app version.